Pretty average hotel. The staff at the reception cannot speak English (21st century??) nor are they willing to try and be nice to you. They charge if you drink the bottled water in your room, but they don’t inform you about it. Quite disappointing service. Food is very average, with the vegetarian option being below average. Rooms are small, doors slamming are loud and no AC. I would not choose this hotel again.

An unbelievably awful hotel. From the first minute, we were checked into the room in a completely false category without our desire and not at the price we had booked well in advance. When I, having visited the room, asked a receptionist to change it, I was told that all the rooms in this category had already been occupied. So, my reservation was an illusion. In addition, according to the booking info, breakfasts were included in the price. Not at all. We had to pay for breakfast as well! I have never seen such a low-quality hotel at such a price. The room was stuffy, with no air conditioning and no fridge. The food in the restaurant was the same and stale, sometimes it was scary to eat it. The desserts - the same puddings every day - were stored for however long. The so-called ‘fresh’ sliced fruits were sour and even fermented. Drinks were not included in the price of lunch. Be ready that at a check-out you are disgustingly asked if you drank the tiny bottle of water you had in the room: after all, it cost 3 euros. The next question I expected during the check-out should be: “How many times did you breathe the air in the room? You know, the air in our hotel costs 50 cents a breath”. If I were a future event organizer, I would think twice before putting guests in this “dormitory”: it is a kind of disrespect to the participants of your event. The only plus: friendly staff in cleaning and the restaurant.

It’s a nice hotel in Bonn. Quiet and not far from the local station. The Bonn city center is 20 mins from here. Rooms are cozy and have basic amenities. Staffs are friendly and courteous. Restaurant is on the ground floor, where you can enjoy your breakfast and dinner. You have also good options for breakfast. I enjoyed my stay here.

The rooms are what you expect from it, clean enough and a good size, bed a bit on the hard side. However, considering that we paid a significant amount for the breakfast we at least assumed everything would be available and restocked. Turned out 45 minutes before the end of the breakfast, it ends 9:15h on weekdays, the little buns, croissants and other beverages were not restocked. This is unacceptable. Luckily, the employees at the front desk were kind enough to solve this matter.

I have stayed here before, but my most recent stay in June 2024 was disappointing. I paid for breakfast and came 45 minutes before breakfast was meant to end. I don't eat meat or eggs (which already took out a lot of the options, but that's of course fair enough/my choice). But the options that were left were empty and not being filled up "because breakfast is almost over". The roll I got was frozen inside. It's one thing if (to avoid food waste) that you don't fill up the last hour, but then make that clear to guest. If I'd know that I would have come earlier, rather than paying for a breakfast which I was very disappointing.